If you have an urgent problem or you want to speak with a counselor right away, do not use this website. Instead, please call our 24 hour line at 310-825-0768. If you think you or someone else has a medical or psychiatric emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.

By Secure Message

The Patient Portal allows currently registered UCLA students to contact their CAPS providers about specific client care questions/concerns/medication refills. Secure Messages are reviewed only during business hours. For a more immediate response, call the CAPS mainline (310) 825-0768.

To access the Patient Portal, you will need your UCLA log-on ID and password.

By Email

NOTICE: Email is NOT an encrypted (i.e. secure) mode of communication and confidentiality cannot be absolutely guaranteed. If you have a question about your health care at CAPS, please login to our Patient Portal and send a secure message to your CAPS provider. Please include your phone number in the message so that a CAPS staff member can call you and discuss any personal information over the phone.

For General Inquiries: info@caps.ucla.edu

For Billing Inquiries: billing@caps.ucla.edu

For Retroactive Referrals/Referrals and Insurance inquiries: referralsandinsurance@caps.ucla.edu

By Phone

Main line, available 24 hours/day: (310) 825-0768
After-hours crisis counseling available by phone for urgent concerns.

By Fax

(310) 206-7365

By Mail

John Wooden Center West
221 Westwood Plaza
Box 951556
Los Angeles, CA 90095-1556
Mailbox Code: 155606

For life-threatening emergencies, call 911 or UCPD (310) 825-1491.